Hackpads are smart collaborative documents. .
374 days ago
Unfiled. Edited by Mark Daniels 374 days ago
Use this page to leave feedback about the GOV.UK elements prototype.
703 days ago
Unfiled. Edited by Mark Williams 703 days ago
(Note: WYSIWYG stands for what you see is what you get)
704 days ago
Unfiled. Edited by Caroline Jarrett 704 days ago
Virtual assistant is a synonym for a chat bot, which is an automated routing agent that processes natural language to provide web chat-like functionality to the user. Although the interaction patterns are very similar to web chat, the fact that a non-human agent is at the other end of the conversation means that to create a good virtual assistant, you need to have an extremely thorough understanding of the conversations that you need to support.

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