We need to carefully consider what the volume threshold for applying this is. If 100+ users will use the functionality regularly then fine. But many internal functions are irregularly used, and forcing services to build a page using GOV.UK styles on those rather than simply using eg CMS admin is overkill.
I was just wondering what the latest thinking on this is? I've started a new project with another government department and this is causing a lot of confusion around whether internal user interfaces will be assessed or not and should we look to use the patterns in the style guide first? I'm making sure that we identify and prioritise user needs for these users as well. We may also build a user interface that other government departments will use, same question here with regard to the patterns and assessment.
Broadly speaking, the ordinary person (classic examples are the mobile hairdresser, the person running a club, and the unskilled building labourer) finds the whole topic quite confusing. Classic problems are: